FAQs

What is Alexis Chateau PR?

Alexis Chateau PR is a public relations agency with a special interest in lifestyle and entertainment brands, especially independent authors. We focus our resources on serving the underdogs who fall outside the budget range of bigger agencies.

From education, to the arts, to travel, we’ve worked with clients in all areas of the lifestyle industry since 2006.

Do I need a retainer, to work with your firm?

We prefer when clients work with us on retainers, and provide special perks and discounts for those who do.

However, it is not necessary to sign on to a retainer, to work with us. Most of our clients purchase hours on an ad-hoc basis, or hire us to assist with specific events or projects.

How much does it cost to work with Alexis Chateau PR?

Our hourly rates for businesses range from $80 to $150. Your exact hourly quote will depend on the size of your business, and the services requested. We also provide specialized services to independent authors at much lower rates via black CATastrophy.

Keep in mind that the impact of our PR efforts will depend on the time we spend on your projects, which in turn, will depend on your budget.

Retainer Discounts

Clients who choose retainers, receive 5% to 12% off their monthly fees to the firm. Retainers last for a minimum of 6 months, and discounts are applicable to contracts with a minimum monthly payment of $500.

Please note that premature canceling carries a fee. The fee depends on the rate paid by the client, and how early in the contract they choose to cancel.

Brand Ambassadors & Engagers

Followers of our blogs and social media pages who engage with us on a regular basis via comments, likes, and re-posts, receive a special discount of 5% off, for as long as they keep it up.

This discount is given at our discretion, as we must be familiar with your name or username as a direct result of your frequent engagement.

What is the process for signing with the firm?

After our initial discussion, where you tell us what you need and what your budget is, we send a proposal via email for price, work to be completed, and contract terms. If you accept the terms, we will then follow up with a formal contract.

Sign the contract digitally or manually, and return a copy to the firm via email. The final step is the submission of payment.

How do I pay for your services?

All services at the firm are prepaid. Payments are made by direct deposit, or via PayPal at alexischateaullc@gmail.com. We do not accept cards at this time, but may do so, at a later date.

What if I have an emergency and need work done ahead of payment?

In the event that an emergency requires us to complete work for you ahead of payment, you must submit a written request. An extra 20% charge will then be added to the total amount due for work completed.

Do I really need to give you all my passwords?

Our social media and blogging work has a much greater impact when we can access accounts via login and password. We can better analyze those accounts, track performance, and fine-tine our posts accordingly.

However, we can work around this, as long as clients accept and understand that without access, we will have less impact on their brand’s performance online.

Both options cost the same.

What’s all this talk about traveling and a travel agency?

In November 2016, 1 View Point LLC proposed a partnership to handle all travel related services for the firm’s clients and team mates. In exchange, we were granted 30 per cent ownership of the company. We accepted.

Why did we need a team to handle our travel services? The clients we’ve worked with span 5 continents. In addition to this, our entire team works remotely from Atlanta (GA), Rochester (NY), Las Vegas (NV), and Kingston (Jamaica).

Are the travel services only available for your existing clients?

Anyone can access our travel services. If interested, send us an email with the details for your proposed trip. The earlier the better – airlines start hiking prices the closer you get to the departure date.

Is there really a cat working at your firm?

Yes! His name is Shadow, and he is our resident PR puss. He handles our goodwill strategies, and is the head of black CATastrophy, our special division for indie authors.

Our Founder & Managing Partner started looking for a black office cat in December of 2016. We specifically wanted a black one, because they have much lower adoption rates, and are generally the least liked of cats.

When we found Shadow, the volunteers were reluctant to adopt him out, as he was semi-feral. However, Chateau was able to persuade them, due to her experience as a former volunteer.

Shadow joined the team on December 13th 2016. He was promoted to Goodwill Ambassador the following month; and in July, he received a second promotion to head our indie author division.

You can find him on TwitterInstagram, and LinkedIn. He is also a regular contributor at The Catnip Times.

Shadow’s work activities are overseen by our Founder & Managing Director, Alexis Chateau. She is also his primary caretaker.

Still have questions? Send us a message via the contact form below.

alexis-chateau-black

 

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